What can Telnek do for you? Ask yourself these simple questions:

1 – Your sales department has excellent performance, closing 30% of sales on the number of visitors. Bravo !
What happenned to the other 70% of visitors who have not purchased ?

2 – Your delivery report shows that your orders needs to be improved due to several factors such as: delays, poor preperation, etc...
How should you improve your situation?

3 – The after-sales service shows several lacks such as: making appointments complicated, overwhelmed department, unsatisfied customer returns, etc. ...
Who can help me?

4 – Last question: Your clients have good and bad experiences with your company.
When was the last time you've asked them verbally ?
Services
  • After Service Call (CSI)
    Following a repair call. Let your customer know that you care.
  • Appointment Calls
    Appointment calls of all sorts: Confirmation of a scheduled appointment, appointment call reminder etc…
  • CSI Delivery Call
    Follow up call after goods or services were delivered. This survey evaluates how satisfied the customer is toward the delivery, your business and the item or service received.
  • Custom Survey
    Phone surveys customized for your needs.
  • Lease Renewal Call
    Call performed just before the end of a lease. Will let you know what the intentions of the customer for his next lease with your business and to book an appointment.
  • Special Events Calls
    Appointment calls for a special event: Private sale, new models release, business launch, etc…
  • Walk-Out Calls
    Follow up call 24 to 48 hours after a visitor came to your business. This is a potential customer survey that gives information on how serious the visitor is to do business with your company.
Activity Fields
  • Other
  • Automotive
  • Banking - Finance
  • Furniture
  • Government
  • Hospitality Industry
  • Non-Profit
  • Real-Estate
  • Restaurant Industry
  • Travel and Tourism Industry